EDD Cancellation Survey

Gather helpful insights into the reasons people cancel their EDD subscriptions

  • Easy to use
  • Regularly updated
  • Thoroughly supported
Features Pricing

Gain useful insights into your customers

Use your subscription cancellation data to improve your products

EDD Cancellation Survey settings screen
Admin settings screen
Survey shown to customers before cancellation
Cancellation survey reports
Cancellation survey reports

Ask users why they are cancelling

Getting data on why your customers cancel an Easy Digital Downloads subscription can give you valuable insights. Prompt users to provide a reason for why they are cancelling right in the flow with the option to make it required. Set a custom headline, content, and any number of selectable reasons. The reasons can be randomly ordered to ensure the top option is not always being selected.

Get reports on what are the most common reasons

See what the most common reasons for cancelling a subscription are to make informed decisions on how to improve customer retention. Also see how much you made on subscriptions or the average length of subscription based on their cancellation reason.

See Pricing

Choose Your License

Licenses will automatically renew one calendar year after purchase. This can be cancelled at any time.
30-day money back guarantee

100% MONEY BACK GUARANTEE If for any reason you are not happy with this plugin, simply let me know within 30 days of your purchase and I will refund 100% of your money. No questions asked.

Derek Ashauer

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